Andersen Reviews

Andersen has an overall rating of 3.5 based on 33 reviews. Customer feedback on Andersen is mixed: Andersen reviewers highlight positive aspects like high-quality materials, excellent energy efficiency, customizable options, great customer service, which strongly appeal to homeowners looking for durable and energy-efficient window solutions. However, Andersen is often criticized for its higher price point, longer lead times, installation challenges, limited color options.

3.5/5.0

33 reviews

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All Andersen Reviews (33)
JohnWillingham
May 23, 2026
"Easy to Keep Clean"
These have been low-maintenance for me. I usually just wipe down the frames and glass, and the screens pop out without giving me any trouble. I’ve had them for about a year now and haven’t really had to do much else. Maybe it’s the way they’re designed, or maybe I just got lucky, but they’ve been super easy to keep clean.
FranceGettle_56
May 19, 2026
"Wanted to love them more than I do"
I’ve always thought of Andersen as a solid brand, so I went with them when we replaced our windows last year. I really wanted to feel like I made the right choice, especially for what they cost. The rooms do feel a little less drafty, and the windows look great, but I haven’t noticed much of a difference in our heating bill. I’m kind of torn because I still like the brand and the windows look nice, but I expected better efficiency for the price.
David_lawrence03
May 14, 2026
"The windows ended up fitting well, and..."
The windows ended up fitting well, and the measurements were spot on from my side. One of them needed a little tweaking to sit just right, but nothing too difficult. If you’re ordering these, I’d definitely recommend taking your time measuring twice before you submit anything. Overall, I’m happy with how it turned out
joyce.Levitan
May 10, 2026
"Mostly Smooth to Use"
In my experience, the windows slide easily overall. They do feel a little stiff sometimes, but to me it’s not a big issue, just something I notice here and there.
anibal2004
May 08, 2026
"We had Andersen windows put in a few…"
We had Andersen windows put in a few years back, they’ve been really solid. No sticking, no odd gaps, and they still look good even after some rough weather. I’m not exactly gentle when I open and close them either, so I’m glad they’ve held up this well. If anything, blame whoever runs this for making windows that actually last, because I’m happy with them so far.
hello_robert707
May 02, 2026
"Financing helped, but I wish they explained it better"
The financing option was a big reason I decided to move forward with Andersen. Getting new windows is not a small expense, so being able to spread out the cost made the whole thing feel more manageable.

That said, I do think they need to be more upfront and clear about the details. I had to ask more than once about the rates, payments, and how everything actually worked. It wasn’t a huge problem in the end, but customers shouldn’t have to keep digging for basic info when they’re making a big purchase.
WilliamNestor_69
April 20, 2026
"Good experience overall"
The crew showed up on time and did a solid job with the window installation. Everything fits nicely and the finished look is clean. They did leave a little dust behind, but it wasn’t a huge deal. Overall, I’m happy with how it turned out and would probably recommend them if you’re looking to get new windows installed.
RobertWilliams
April 18, 2026
"I really like the security features on..."
I really like the security features on my Andersen windows, especially the sturdy locks. They’re simple to use and make the whole house feel more secure. I’d give 5 stars because they’re practical, easy to operate, and give me extra peace of mind every day.
christine.Althouse
April 09, 2026
"The windows seem okay overall, but like I…"
The windows seem okay overall, but like I said, the quote was just crazy high. I don’t see the value for that kind of money. Like I said, they’re not bad windows, I just couldn’t justify paying that much
VioletPerdue_32
April 03, 2026
"Not quite what I expected"
I went with Andersen because I figured I was paying for something solid, but a couple of the windows don’t feel as nice as I expected. One of the locks is already a little loose, and there were small marks on the frame finish right out of the box. They look fine from a distance, but once you’re up close, it’s hard not to notice the little stuff. For the price, I kind of assumed these details wouldn’t be an issue. Disappointing
BROWN
February 26, 2026
"Overall, I had a good experience…"
Overall, I had a good experience. There were a couple of minor delays, but nothing too frustrating. I’d still say it’s worth considering if you’re okay with being a little patient.
MichaelStanely_16
January 24, 2026
"So Many Options It Was Kind of Their Fault"
They had a ton of window styles, i’m blaming them a little for how long it took me to decide. The custom options were really helpful though, and I was able to get the look I wanted without too much hassle. Took me a while to compare everything, but overall I’m happy with what they had to choose from
MichaelTisby
January 22, 2026
"I already had a feeling they’d be..."
I already had a feeling they’d be easy to work with based on what I’d heard, that turned out to be true. My work week was packed, but they fit around my schedule without making it a big hassle.
hello_nick575
January 17, 2026
"Love the Clean Look"
We went with Andersen windows mostly because I really liked the style options. I didn’t want anything too bulky, and these have a clean, simple look that fits the house really well. The black frames turned out even better than I expected and gave the outside a more updated feel without making it look too modern or out of place. Inside, they look great with our trim and made the rooms feel more finished overall. We’re really happy with how they turned out, and I’d definitely use Andersen again if we replace more windows down the road.
CatherineHayden
January 16, 2026
"The windows themselves are fine, no…"
The windows themselves are fine, no real complaints there. But man, dealing with the warranty support was a total pain. It took weeks to get replies, and I kept having to send the same info over and over like they weren’t even keeping track. I finally got a response, but it didn’t really help much. after dropping that much money, I expected way better.
heatherrawls9121
January 06, 2026
"Condensation has been frustrating"
I’ve had Andersen windows before and don’t remember dealing with this much condensation, so this has been frustrating. Most mornings there’s moisture on the inside of the windows, which is annoying considering what they cost. I expected a bit better based on my past experience with the brand
Joyce.jack
January 06, 2026
"A Bit Late, but Overall Okay"
They ended up arriving later than expected, and I would’ve appreciated a quick update or explanation. It wasn’t a huge issue, but clearer communication would have made the experience smoother.
Joseph.burbage
December 27, 2025
"Decent sales experience, maybe it’s just me"
The sales rep was nice and easy to talk to, but the follow-up took a little longer than I expected. Maybe it’s just me, but I was hoping for a slightly quicker response. Overall, it was okay, just not amazing...
GOVE
December 04, 2025
"So much quieter than before"
We replaced our old windows recently, and the difference with the street noise is huge. I thought it might help a little, but I didn’t expect it to be this noticeable. The house just feels calmer now, and it’s such a relief to not hear every car going by
jeffry_Shipley72
November 30, 2025
"I thought this would be a quick…"
I thought this would be a quick fix since I only needed one simple replacement part. At first I was like, okay, no big deal, but then the availability was terrible and the wait just dragged on way longer than it should have. Super frustrating, especially for something so basic. I’m glad it’s finally sorted, but wow, it really shouldn’t have taken that much effort.

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